Who we are
Effective Date: [Insert Date] Last Updated: [Insert Date]
Who We Are
BAGGA.NG (“we,” “us,” or “our”) is an online marketplace that connects buyers and sellers in Nigeria. This policy explains what personal information we collect, how we use it, and how we protect it.
By using BAGGA.NG, you agree to the terms of this Privacy Policy.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and location when you create an account
- Product listings, descriptions, and photos uploaded by sellers
- Messages sent through the platform between buyers and sellers
- Payment information processed through our secure payment provider
Information collected automatically:
- Device type, browser, and IP address
- Pages visited, search terms used, and time spent on the platform
- Cookies and similar tracking technologies used to improve your experience
How We Use Your Information
We use your information to:
- Create and manage your account
- Process transactions between buyers and sellers
- Send you order confirmations, support responses, and platform updates
- Improve the performance and features of BAGGA.NG
- Detect and prevent fraud or policy violations
- Comply with applicable Nigerian laws and regulations, including the Nigeria Data Protection Regulation (NDPR)
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information with:
- Payment processors to complete transactions securely
- Delivery partners where applicable, to fulfil orders
- Law enforcement or regulatory authorities if required by law
- Service providers who help us operate the platform, under strict confidentiality agreements
Buyer contact details shared with sellers are limited to what is necessary to complete a transaction.
Cookies
BAGGA.NG uses cookies to keep you logged in, remember your preferences, and understand how users interact with the platform. You can disable cookies in your browser settings, though some features may not work properly if you do.
Data Retention
We retain your personal information for as long as your account is active or as required to provide our services. If you close your account, we will delete or anonymise your data within [X] days, unless we are legally required to retain it.
Your Rights
Under the NDPR, you have the right to:
- Access the personal information we hold about you
- Request a correction of inaccurate data
- Request deletion of your data where applicable
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@bagga.ng
Security
We use industry-standard security measures to protect your information. However, no online platform is completely immune to risk. We encourage you to use a strong password and to keep your account credentials private.
Changes to This Policy
We may update this policy from time to time. When we do, we will notify you by updating the “Last Updated” date at the top of this page. Continued use of BAGGA.NG after changes are made constitutes acceptance of the updated policy.
Contact
For privacy-related concerns: hello@bagga.ng